🔒 Privacy & Data Protection

k444 Privacy Policy — Your Data, Protected

We collect only what we need, use it only for your benefit, and never sell it to anyone. Here's exactly how k444 handles your personal information.

Last updated: 1 January 2025
How k444 Protects Your Privacy

Six commitments we make to every player on the platform

End-to-End Encryption

Every piece of data transmitted between your device and k444 is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

k444 does not sell, rent, or trade your personal data to third parties. Your information is used solely to operate your account and improve your experience on the platform — nothing else.

Minimal Data Collection

We only collect the data we genuinely need to run your account and process your payments. We don't collect data for the sake of it, and we don't build advertising profiles from your gaming activity.

Restricted Internal Access

Your personal data is accessible only to k444 staff who need it to do their jobs — support agents, compliance officers, and payment processors. It is not visible to the entire organisation.

Right to Deletion

You can request deletion of your personal data at any time by contacting [email protected]. We will process deletion requests within 30 days, subject to any legal retention obligations that apply.

Transparent Practices

This Privacy Policy is written in plain language. We tell you exactly what we collect, why we collect it, and how long we keep it. No hidden clauses, no vague language designed to obscure what we actually do.

Contents

1 Introduction

k444 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains what personal data k444 collects from you, how we use it, who we share it with, and what rights you have over your own information.

This policy applies to all users of the k444 platform at k444.io, including the k444 mobile app and any related services. By registering an account on k444 or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy.

The short version: k444 collects your data to run your account and process your payments. We don't sell it, we don't share it with advertisers, and we protect it with industry-standard security. You can ask us what we hold, correct it, or request deletion at any time.

If you have questions about how k444 handles your personal data, you can contact our privacy team at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

2 Data We Collect

k444 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third parties such as payment processors when you make a deposit or withdrawal.

The following table summarises the categories of data k444 collects and the source of each:

Data Category Examples Source
Identity Data Full name, date of birth, gender, nationality Provided by you at registration or verification
Contact Data Email address, phone number Provided by you at registration
Financial Data bKash/Nagad account number, transaction history Provided by you and payment processors
Verification Data Government ID, proof of address Provided by you during KYC verification
Technical Data IP address, device type, browser, operating system Collected automatically when you use k444
Usage Data Pages visited, games played, session duration, bet history Collected automatically through platform activity
Communications Data Support chat logs, email correspondence Generated when you contact k444 support

k444 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

k444 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes unrelated to k444, and we do not build advertising profiles or sell data to marketers.

  • To create and manage your k444 account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
  • To provide customer support and respond to your enquiries.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To send promotional communications about k444 offers, where you have opted in to receive them.
  • To monitor and improve platform performance, game fairness, and user experience.
  • To enforce our Terms and Conditions and protect the integrity of the platform.
Marketing communications: k444 will only send you promotional emails or SMS messages if you have opted in during registration or through your account settings. You can opt out at any time by contacting [email protected] or updating your notification preferences in your account.

4 Legal Basis for Processing

k444 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing your data is necessary to fulfil our obligations under the account agreement with you — for example, processing your deposits and withdrawals.
  • Legal obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
  • Legitimate interests: k444 has a legitimate interest in detecting fraud, maintaining platform security, and improving our services. We only rely on this basis where our interests are not overridden by your privacy rights.
  • Consent: Where we rely on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

k444 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

  • Payment processors: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification providers: We may share identity documents with third-party KYC verification services to confirm your identity. These providers process data solely on our behalf and under our instructions.
  • Game providers: Some games on k444 are provided by third-party game studios. These providers may receive anonymised technical data necessary to deliver the game. They do not receive your personal identity or financial data.
  • Legal authorities: k444 may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
  • Business transfers: In the event of a merger, acquisition, or sale of k444, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.
Our standard: Every third party that receives your data from k444 is required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit our data processors to use your information for their own purposes.

6 Cookies and Tracking

k444 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit k444.

The types of cookies k444 uses are as follows:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on k444.
  • Analytics cookies: Help us understand how players use k444 — which pages are visited most, where players drop off, and how performance can be improved. Analytics data is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the k444 platform. Essential cookies cannot be disabled as they are required for the site to operate.

7 Data Retention

k444 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

  • Account data: Retained for the duration of your account and for 5 years after account closure, in accordance with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by financial regulations.
  • Identity verification documents: Retained for 5 years after account closure or the end of the business relationship.
  • Support communications: Retained for 2 years from the date of the last communication, unless a longer period is required for an ongoing dispute.
  • Marketing preferences: Retained until you withdraw consent or request deletion.

When data is no longer required, k444 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Data Security

k444 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data in transit between your device and k444 is encrypted using TLS 1.2 or higher.
  • Sensitive data at rest, including payment information and identity documents, is encrypted using AES-256 encryption.
  • Access to personal data within k444 is restricted on a need-to-know basis and protected by multi-factor authentication.
  • k444 conducts regular security audits and penetration testing to identify and address vulnerabilities.
  • All staff with access to personal data receive regular data protection training.
If a breach occurs: In the unlikely event of a data breach that poses a risk to your rights and freedoms, k444 will notify affected players promptly and take immediate steps to contain and remediate the breach.

9 Your Privacy Rights

As a k444 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". We will respond within 30 days.

  • Right of access: You can request a copy of all personal data k444 holds about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
  • Right to restriction: You can ask k444 to restrict processing of your data in certain circumstances — for example, while a correction request is being assessed.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
  • Right to object: You can object to processing based on legitimate interests, including direct marketing. We will stop processing unless we can demonstrate compelling legitimate grounds.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

k444 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on k444 or attempt to use any part of the platform.

If k444 becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account and delete all related personal data. If you believe a minor has registered on k444, please contact us immediately at [email protected].

Age verification: k444 uses age verification checks during registration and may request identity documents at any time to confirm that players meet the minimum age requirement. This is a non-negotiable part of our commitment to responsible gaming.

11 Changes to This Policy

k444 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your personal data, k444 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how k444 protects your privacy.

Continued use of k444 after an updated Privacy Policy has been published constitutes your acknowledgement of the changes. If you do not agree with any changes, you should stop using k444 and contact us to close your account and request deletion of your data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way k444 handles your personal data, please get in touch with our privacy team:

  • Email: [email protected]
  • Subject line: Privacy Request
  • Response time: Within 5 business days for general enquiries; within 30 days for formal data subject requests
  • FAQ: Visit our FAQ page for answers to common privacy questions

For questions about your account, deposits, withdrawals, or games, our general support team is available 24/7 via live chat within the k444 platform after login.

Your Privacy is Safe on k444

Now that you know how we protect your data, join hundreds of thousands of Bangladeshi players who trust k444 for a safe, fair, and enjoyable gaming experience.

Create Free Account Login to k444